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FAQ
Frequently Asked Questions
Everything you need to know about MsgEase.
What does this software do?
Is this just a chatbot?
Do I need technical knowledge to set it up?
Can I use my own WhatsApp number?
Do customers need to install anything?
Does this violate WhatsApp rules?
What about the 24-hour WhatsApp window?
Will AI reply to every message?
Can I turn AI off?
What if AI gives a wrong answer?
Can it reply in German or local languages?
How long does setup take?
Do you install it for me?
Does it work on WordPress and Shopify?
Will this help me get more bookings?
Can I see customer history?
Can multiple staff reply from the same inbox?
Is there a free trial?
Are there hidden costs?
What happens after the trial ends?
Do you provide onboarding help?
Do you migrate my existing WhatsApp setup?
